Originally Posted by crispibits

Hi,
I'm doing some work for our local parish council, including hosting their site. Currently their domain is held with netthe.net. The parish clerk has asked them to update the nameservers twice in the last week, and she's had no response at all. Any ideas on how to make them sit up and take notice, or anyone else had problems like this? I note that they have a transfer (out) fee of 9.95 as well, so even threatening to move the domain won't help as they'll still be quids in, even if they did take any notice...

I'd rather cut and run and put the domain on 123-reg so I can control it, but it's not my call (yet).

Cheers for any advice,
Crispin