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ozsan · 11th May 2008, 11:30 PM

I'm not quite sure what I can do about my problem.
Some of my customers send me photos to restore ect over the internet. I have a quote form with an upload section for them to use but even though UH has helped the file upload limits are still too low for a lot of my customers. Because of the condition of a lot of the photos sent to me a scan of 600dpi is often helful but this creates a large file size and when they try to use the upload form it of-course fails. Some of them then email it to me, which is fine except for the fact that then I have to chase them for their details which I would have received if they had been able to use the form. Another problem is that some customers give up once they try the form and it fails and don't then email me the photos, losing me business.
I can't afford a dedicated server, I might as well go out of business if I had to go that way.
So what I really need is some really easy way of my customers sending me the large files. The reason it has to be really easy is that the majority of my customers are not computer savy and it's an achievement for a lot of them to actually scan the photo to send let alone navigate a complicated uploading system.
I hate to look outside of UH for a solution but as the megapixels of digital cameras and scan sizes increase I need a reliable way of receiving thses large files.
I hope you can understand what I need and somebody out there has some suggestions for me.
Thanks in advance
Sandra

11th May 2008, 11:30 PM	#1 (permalink)
ozsan Registered User Join Date: Feb 2003 Location: Sydney Australia Posts: 160	Need input Please I'm not quite sure what I can do about my problem. Some of my customers send me photos to restore ect over the internet. I have a quote form with an upload section for them to use but even though UH has helped the file upload limits are still too low for a lot of my customers. Because of the condition of a lot of the photos sent to me a scan of 600dpi is often helful but this creates a large file size and when they try to use the upload form it of-course fails. Some of them then email it to me, which is fine except for the fact that then I have to chase them for their details which I would have received if they had been able to use the form. Another problem is that some customers give up once they try the form and it fails and don't then email me the photos, losing me business. I can't afford a dedicated server, I might as well go out of business if I had to go that way. So what I really need is some really easy way of my customers sending me the large files. The reason it has to be really easy is that the majority of my customers are not computer savy and it's an achievement for a lot of them to actually scan the photo to send let alone navigate a complicated uploading system. I hate to look outside of UH for a solution but as the megapixels of digital cameras and scan sizes increase I need a reliable way of receiving thses large files. I hope you can understand what I need and somebody out there has some suggestions for me. Thanks in advance Sandra __________________ Photo Renovate We care about your precious Memories as much as you do.