Quote:
Originally Posted by MrBen  Can you not download the logs manually for now via your FTP client and then ask the creator of Summary for assistance in configuring their product? None of us have seen Summary before so it's an added complication.
Ben |
Thanks, Ben
Yes, I could do that, and will do it if I can't get them by tomorrow night.
My confusion lies in the fact that I can log in happily via FTP and see the log files, but Summary is being refused access with the same login details. Summary has worked with other hosts, so there's some simple little thing that needs tweaking.
I do appreciate the time and effort everyone here has put into trying to assist me with this problem but will post a ticket with UH, I think.
Ann