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Old 6th June 2008, 10:01 AM   #5 (permalink)
donelson
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Join Date: Mar 2005
Posts: 153
One thing I have repeatedly asked for:

UH, PLEASE make a posting here when there is trouble.

It saves your customers lots of running around, calling others, trying to find out if it's a local issue, a UH issue, or a wider issue.
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