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UH-Matt · 3rd July 2008, 10:09 AM

We do not take sites down when they exceed bandwidth, we contact you to discuss options such as an upgrade or reducing/optimising the sites usage.

I would recommend you try sending us some emails at random times for a true test of our support- you will find you gain a response within minutes at anytime of day or night.

Our phone is for pre-sales only and does take second precidence over existing client support. Our phone sales line is often busy, but our helpdesk is always well manned 24x7.

Thank you,

3rd July 2008, 10:09 AM	#5 (permalink)
UH-Matt Administrator Join Date: Oct 2002 Location: London, UK Posts: 8,138	We do not take sites down when they exceed bandwidth, we contact you to discuss options such as an upgrade or reducing/optimising the sites usage. I would recommend you try sending us some emails at random times for a true test of our support- you will find you gain a response within minutes at anytime of day or night. Our phone is for pre-sales only and does take second precidence over existing client support. Our phone sales line is often busy, but our helpdesk is always well manned 24x7. Thank you, __________________ . Matt UnitedHosting Staff For official support please use our helpdesk at UnitedSupport.co.uk UnitedHosting proudly hosting more than 20,000 sites since 1998.