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Old 6th June 2008, 09:48 AM   #1 (permalink)
g00gl3r
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Join Date: Sep 2004
Posts: 90
unitedsupport.co.uk down?

I can't get on my sites on my server or unitedsupport.co.uk, nor is my email working to send a support ticket in.

Anything going on we should know about UH?
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Old 6th June 2008, 09:57 AM   #2 (permalink)
Dugi
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most of my sites are down
I also had problems accessing unitedhosting.co.uk

can someone please let us know what is going on?
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Old 6th June 2008, 09:59 AM   #3 (permalink)
APC-Andy
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Just spoke to support and they said they are having a few network issues at the DC. They are working on it.

Andrew
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Old 6th June 2008, 10:00 AM   #4 (permalink)
UH-Matt
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Please see:

Access Problems - ALL customers

We currently do not believe this to be specific to UnitedHosting but are working to see exactly what the problem is. We will update the above ASAP so you can "subscribe" to that thread for email updates.

Thank you,.
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Old 6th June 2008, 10:01 AM   #5 (permalink)
donelson
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One thing I have repeatedly asked for:

UH, PLEASE make a posting here when there is trouble.

It saves your customers lots of running around, calling others, trying to find out if it's a local issue, a UH issue, or a wider issue.
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Old 6th June 2008, 10:11 AM   #6 (permalink)
UH-Matt
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We did make a post as soon as the issue began - please check the top forum.

Also you can add an email subscription to the network status forum and it will send you an email when we do make our posts.
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