ftp log files

ack · 2nd April 2004, 12:37 AM

I have a client who is unable to upload files to mainwebsite_html with smartftp. I am able to log in to his ftp with his account and do it fine. He is getting a 550 access denied error. Any ideas?

In troubleshooting this, I'd like to be able to look at his sites ftp logs so I can see if mabye he's uploading to the wrong directory or something. Where can I find his ftp log?

Thanks.

UH-Matt · 2nd April 2004, 12:40 AM

You could check /var/log/xferlog - no guarantee's it will offer much of a clue though. To get authentication errors he must be enterring an incorrect user or pass at some point.

ack · 2nd April 2004, 01:17 AM

Thanks, Matt.

/var/log/xfer log seems to show only successful uploads and downloads.

Also, I should have been more clear. He can log in to ftp with his user/pass using smartftp. He can browse and view directories. When he tries to upload he gets the 550 error. I can upload fine from my PC. Any other ideas?

UH-Matt · 2nd April 2004, 01:31 AM

Hmm... not really. Has he tried a different client, that might be worth a go. Its a local problem with his PC or client.