cPanel Conference 2009 Review - Page 2

UH-Matt · 13th October 2009, 06:41 PM

Hi Mark

For dedicated questions like that which I think is unique to your server we'll have to discuss with you if/when you decide to actually make a change.

For now we are concentrating on getting our shared/reseller servers migrated, as with dedicated customers we prefer to talk 1-1 to agree a course of action with you. Of course you don't even have to switch on dedicated if you would rather not.

I suspect the short answer is the same version of any packages will run for ALL sites, unlike with Ensim. The OS as with our dedicated's now is the OS of your choice. For shared we'll be using CentOS 5.

mark.willis · 13th October 2009, 07:20 PM

I was just wondering

. thanks for your response

UH-Tony · 13th October 2009, 11:03 PM

Mark,
Yes an updated package installed on a CPanel/WHM server becomes available to all sites generally.
It is however possible to install separate versions if needed but doing so just adds complication.

As for DB access, yes a site can be configured to connect to the database on a different site without the same server. A very nice feature is that each CPanel account has the ability to create different MySQL users for different databases and can even configure remote MySQL access (though a ticket to have us add the firewall rule will still most likely be required).

percepts · 14th October 2009, 07:01 AM

cpanel creates reseller domains as folders inside account domain which is a real PITA.

Also there is no means to bulk delete anything such as 10 email addresses in one go and each one needs to be confirmed so delete of 20 email address is 40 user actions.

deleting an addon domain does not cleanup everthing associated with that domain such as its email addresses and manually deleting them is a Royal PITA.
Also leaves a trail of other stuff such as log files etc associated with that domain.

Under the cpanel installation I have been assessing, shared SSL is only available on primary account domain.

Awstats lib files are not available by default or other inbuilt means to be modified to enhance search engine reporting.

In short what I have seen so far does not impress me. The use inteface is amateurish.

The Plesk user inteface is far better IMO and is what ensim should have been.

We''ll see when it goes live.

UH-Matt · 14th October 2009, 01:35 PM

We have deployed a number of plesk server (we are a platinum partner, one of the only platinum level ones in the UK) and honestly cannot stand them from a server administration point of view. We had firstly considered plesk for a long time.

There are a number of things our cpanel environment will do differently, just the same as our ensim environment was compared to stock, so do read our announcement threads when they come, as I will see if we can address any of your concerns for you.

MikeUK · 28th October 2009, 12:22 PM

Quote:

Originally Posted by Simon

Is it possible to have a MySQL account that allows access to all accounts under a reseller? Now that would be helpful!

Simon

I think I would stay very far away from that.

One thing I do like about Ensim is that it is not necessary to log in separately to a customer account from the reseller space.

mark.willis · 28th October 2009, 12:32 PM

Quote:

Originally Posted by MikeUK

I think I would stay very far away from that.

One thing I do like about Ensim is that it is not necessary to log in separately to a customer account from the reseller space.

I have an account which has access to all our db's on our server - across all accounts - as I don't have access to ensim (am a developer) so I can access everything I need through mysql CLI.

I can't see that this would be a problem as it's a mysql thing not a control panel thing

acutecomputing · 29th October 2009, 07:58 PM

Quote:

Originally Posted by Simon

Is it possible to have a MySQL account that allows access to all accounts under a reseller? Now that would be helpful!

Simon

I handle that requirement on my desktop, using Navicat; I can see all databases belonging to all my clients (regardless of hosting location) in one nice list.

Regards,

Pete.

Tim · 30th October 2009, 07:00 AM

Quote:

Originally Posted by acutecomputing

I handle that requirement on my desktop, using Navicat; I can see all databases belonging to all my clients (regardless of hosting location) in one nice list.

Ditto with "EMS SQL Manager". Any db on any host including my local box.

mark.willis · 30th October 2009, 09:23 AM

I like EMS SQL Manager - but i've not been able to get it to work with windows 7 yet?

Tim · 30th October 2009, 09:36 AM

Quote:

Originally Posted by mark.willis

I like EMS SQL Manager - but i've not been able to get it to work with windows 7 yet?

I'm still on XP Mark, but that's interesting. Their system requirements page only covers to Vista.

Vger · 30th October 2009, 06:19 PM

Quote:

The Plesk user inteface is far better IMO and is what ensim should have been.

Agreed, from a 'form' point of view Plesk is decidedly the better looking control panel, and we were very keen to use it. However, we came across two insurmountable problems with 'function' when we began to test it in earnest:

1. With Plesk for Linux there is no Shared SSL (so that's no good).

2. With Plesk dynamic URLs do not work on "preview URLs" (temp pathways) before a domain is repointed. So yourdomain.com/shipping.php works fine but yourdomain.com/index.php?products_id=41 etc. etc. does not work at all. No good for customers transferring websites or if you are building a dynamic PHP based site for a client.

Shame - because otherwise it does look much better than cPanel/WHM.

Vger

MikeUK · 30th October 2009, 08:33 PM

Quote:

Originally Posted by Vger

Agreed, from a 'form' point of view Plesk is decidedly the better looking control panel, and we were very keen to use it. However, we came across two insurmountable problems with 'function' when we began to test it in earnest:

1. With Plesk for Linux there is no Shared SSL (so that's no good).

2. With Plesk dynamic URLs do not work on "preview URLs" (temp pathways) before a domain is repointed. So yourdomain.com/shipping.php works fine but yourdomain.com/index.php?products_id=41 etc. etc. does not work at all. No good for customers transferring websites or if you are building a dynamic PHP based site for a client.

Shame - because otherwise it does look much better than cPanel/WHM.

Vger

That's interesting. I think that explains why UH, and apparently all other decent hosts I know have to or choose to use cPanel.

UH-Tony · 30th October 2009, 08:38 PM

Quote:

Originally Posted by MikeUK

That's interesting. I think that explains why UH, and apparently all other decent hosts I know have to or choose to use cPanel.

There are a lot of additional reasons.
One particular client wanted a Plesk server and has had no end of trouble with it over the past 6 months or so. Finally we offered to move him to CPanel to get away from such a problematic system and he happily took us up on it.

(One example issue is an annoying alert from the "included" anti-virus software for every mail to a user mailbox that is not protected...which turns out to be most mailboxes as the "included" anti-virus is only licensed for 15 users. And that is on an unlimited domain license!)