Server Upgrades - October - All Servers

UH-Matt · 13th September 2007, 06:07 AM

THIS THREAD HAS BEEN UPDATED WITH NEW INFORMATION - Monday 8th Oct 15:02PM

We have done the first hand full of live servers now, and spent today ironing out the small bugs that our test environment could not have found. Below is an updated summary of what to expect from these exciting upgrades:

THE MAINTENANCE WINDOW:

We will be performing the maintenance between 10PM on the day your server is listed below, through until 11AM the next morning. During this time the control panel will be unavailable to you.

Towards the end of the maintenance we have to reboot the server to a new Operating System and Kernel - so there will be a couple of minutes downtime. No other disruption is to be expected, but this is maintenance.

THE RESULTS:

o Control Panel Upgrade [New look, easier to use, and much faster!]
o Stacked Logins [Resellers can move to Sites, and to Users, and all the way back without Logging in and out]
o New Features [WebDav Support, New Powertools, DNS Controls, Disk Reporting, and More!]
o PHP5 is here! [Sites can choose PHP 4.4.4 or PHP 5.2.4]
o Software Updates [including phpmyadmin, awstats, mysql (4.1.20) and more!
o Operating System Update - Moving to latest Centos 4.5 and latest Kernels

You can expect more than the above to appear, but you'll have to wait and see!

CONTROL PANEL LOGIN URLS: will change, for example if you are a reseller on blackbird the login would change from:

https://blackbird.xssl.net:19638/web...er/resellercp/

To:

https://blackbird.xssl.net:19638/reseller/

Sites and users can continue to use www.domain.com/admin and www.domain.com/user

USAGE EMAILS: will be sent to site admin's when disk quota exceeds 95% usage, or less than 5MB of actual space. These will be sent every 1 HOUR until the space is either cleaned up to below these thresholds or upgraded. This is because running out of space has severe effects on services including email and MySQL for your site!

MAILFOUNDRY SPAM FILTERING: Will be turned off during the upgrade process, because ensim edits MX records when it processes the upgrade for each site. There is no much we can do about this so you will need to expect more spam during the day of your upgrade.

CUSTOM MX ENTRIES: Some customers have custom MX entries pointing email to external mail services such as exchange servers and google. We have found that these can SOMETIMES be reset by Ensim during the upgrade. We do our best to preserve these settings and check them from a backup at the end. But if you are concerned or have any mail trouble then this is the first thing to check when the upgrade is announced 100% complete on your server - support can assist as necessary.

USING PHP5: By default sites will remain on PHP4 (upgraded to 4.4.4) but you can choose to use PHP5 (5.2.4) on any site you wish simply by adding the following two lines to an .htaccess file in the sites html folder:

Action php5-script /interpreters/php5-script
AddHandler php5-script .php

The only limitation we have found is that this will not work currently on the preview urls and therefore the shared ssl either.

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We recommend you "subscribe" to this thread [click 'Thread Tools' Then 'Subscribe'] so you are notified via email when updates are made to it, as we plan to add as much information as possible on progress and other notes here.

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Many thanks and we hope you enjoy the new toys this upgrade brings!

UH-Matt · 4th October 2007, 04:58 AM

The schedule for shared/reseller servers that we will be attempting to stick to, but may well slip or speed up depending on how smoothly the upgrades go is:

Firefly - completed
Voodoo - completed
Albatros - completed
Ranger - completed
Rhino - completed
Delphin - completed
Gamma - completed
Dragon - completed
Wasp - completed
Nomad - completed
Aztec - completed
Liberty - completed
Goose - completed
Scorpion - completed
Hercules - completed
Pursuit - completed
Pathfinder - completed
Buffalo - completed
Cougar - completed
Lightning - completed
Neptune - completed
Delta - completed
Viper - completed
Ventura - completed
Blackbird - completed
Meteor - completed
Pegasus - completed
Swift - completed
Harpoon - completed
Demon - completed
Excalibur - completed
Merlin - completed
Goblin - completed
Mentor - completed
Stealth - completed
Buckaroo - completed

We will be doing managed dedicated servers contacting each customer individually with times and such as there are also choices to be made on dedicated servers.

Upgrades will start at approx 10PM on the day shown above, and run through to 11AM the next morning.
There will be no downtime although the control panel will be unavailable during this period of time.

Thank you,

UH-Matt · 5th October 2007, 11:44 PM

Albatros - completed
Rhino - completed
Ranger - completed

UH-Matt · 6th October 2007, 10:38 PM

Delphin - completed
Gamma - completed
Dragon - completed

UH-Matt · 8th October 2007, 02:20 PM

Nomad - completed
Hilton - completed
Ertan - completed
Wasp - completed
Aztec - completed
Liberty - completed
Goose - completed

UH-Matt · 9th October 2007, 03:12 PM

Scorpion - completed
Hercules - completed
Pursuit - completed
Pathfinder - completed
Buffalo - completed

UH-Matt · 14th October 2007, 11:46 AM

Cougar - completed
Lightning - completed
Neptune - completed
Delta - completed
Viper - completed
Ventura - completed

UH-Matt · 15th October 2007, 12:56 PM

Blackbird - completed
Meteor - completed
Pegasus - completed
Swift - completed
Demon - completed
Merlin - completed

UH-Matt · 16th October 2007, 11:46 AM

RUNNING NOW:

Harpoon - completed
Excalibur - completed
Goblin - completed
Mentor - completed
Stealth - completed
Buckaroo - completed

UH-Matt · 18th October 2007, 06:51 AM

All shared/reseller upgrades are now completed.

We will be posting again next week with regards to turning on and making use of some of the key new features made available, as well as some other minor tasks we are working on to further improve service.

Thank you!