UnitedForums - UK Web Hosting Forum UnitedHosting Community Hosting Forums
Network and Server StatusCustomer SupportUK Web Hosting
UnitedHostingUnitedHosting Sitemap UK Hosting ForumUK Web HostingWeb Hosting ForumsUK Reseller HostingWeb Host CommunityUK Managed Dedicated ServersHosting Help and SupportUK Domain Name Registration

Go Back   UnitedForums.co.uk > UnitedHosting News > Network & Server Status

Reply
 
Thread Tools Rate Thread Display Modes
Old 6th June 2008, 09:00 AM   #1 (permalink)
UH-Matt
Administrator
 
UH-Matt's Avatar
 
Join Date: Oct 2002
Location: London, UK
Posts: 8,103
Access Problems - ALL customers

It appears there are currently a lot of problems for UK clients connecting to UK servers.

We do not believe the problem to be specific to UnitedHosting, but rather a major routing or peering issue within the UK.

We are currently working to diagnose the issue, and contact providers/resolve the issue as quickly as possible.

We will keep you updated as we know more.

Thank you,
__________________
.
Matt
UnitedHosting Staff

For official support please use our helpdesk at UnitedSupport.co.uk

UnitedHosting proudly hosting more than 20,000 sites since 1998.
UH-Matt is offline   Reply With Quote
Old 6th June 2008, 09:14 AM   #2 (permalink)
UH-Simon
Administrator
 
UH-Simon's Avatar
 
Join Date: Oct 2002
Location: Hertfordshire, UK
Posts: 4,600
We're awaiting official confirmation from our upstream providers but the issue does now appear to have settled and all UK servers are fully accessible again. We will post again once we have a definitive confirmation. Thanks.
__________________
.
Simon
UnitedHosting Staff

For official support please use our helpdesk at UnitedSupport.co.uk

UnitedHosting proudly hosting more than 20,000 sites since 1998.
UH-Simon is offline   Reply With Quote
Old 6th June 2008, 02:09 PM   #3 (permalink)
UH-Simon
Administrator
 
UH-Simon's Avatar
 
Join Date: Oct 2002
Location: Hertfordshire, UK
Posts: 4,600
We have now completed our investigation into this mornings issues on our UK network.

The primary cause of the issue was a denial of service attack against core-1 routers in the DC. The issue has been resolved and all routing and switching equipment is online. We are proactively exploring options for investing in additional routing and switching hardware that will help avoid any future incidents in the future.

Thank you for your patience and understanding during the unscheduled outage.
__________________
.
Simon
UnitedHosting Staff

For official support please use our helpdesk at UnitedSupport.co.uk

UnitedHosting proudly hosting more than 20,000 sites since 1998.
UH-Simon is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


All times are GMT. The time now is 12:31 AM.

UK Web Hosting  |  UK Reseller Hosting  |  UK Dedicated Servers UnitedHosting  |  UnitedSupport  |  UnitedForums  |  SEO by vBSEO 3.0.0
Copyright © 1998-2008 United Communications Limited. All Rights Reserved. Registered in England and Wales 3651923 - VAT Reg No. 737662309