UK Datacenter / Connecitivity Issues

UH-Simon · 9th July 2008, 08:46 AM

We've just had a number of servers drop offline. We're checking on the affected servers now and will update you all asap. Thank you.

UH-Matt · 9th July 2008, 08:49 AM

There appears to be a major UK routing issue involving several major UK ISP's. We are currently investigating if this is specific to the UH Datacenter or actually UK wide and hope to update you again in a few minutes time.

UH-Simon · 9th July 2008, 08:55 AM

All servers are now back online and we're investigating for the core reason for this outage.

UH-Matt · 9th July 2008, 09:06 AM

Please understand we believe this was outside the UH network and actually part of a major routing issue. We did not make any "fix" to restore service at this time, so are taking it extremely serious to gain feedback from our peers to see exactly what occured to cause this outtage. It is the 3rd time we have had a network issue of similar proportion in as many months and so we will work to ensure this does not happen for a 4th time in 4 months moving forward.