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Old 14th January 2008, 07:34 PM   #1 (permalink)
JonRohan
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Email Forwarding Q

Hi There,

I've got a customer who requires webhosting and have recommended them this way. This user has a blackberry and would like to forward on a copy of a couple of email addresses to his blackberry.

I.e. Sales@domain.com goes to blackberry@anotherdomain.com. Is it possible to keep the emails to sales@domain.com in the pop3 box with the forwarder to the blackberry?

Cheers,

Jon
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Old 14th January 2008, 08:16 PM   #2 (permalink)
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A normal forwarder on the sales@domain.com mailbox would forward the email on to the blackberry and it would no longer be in sales@domain.com. To make it stay in sales@domain aswell you should create sales@domain.com as an "alias" rather than a user and then have this set to forward to a user on the domain (such as sales1@domain.com) and the external blackberry address. Hope this makes sense.
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Old 14th January 2008, 08:44 PM   #3 (permalink)
JonRohan
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That does make sense. Thanks. Off to order then .

Cheers.
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Old 14th January 2008, 08:55 PM   #4 (permalink)
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Further to Simon's comments, it works fine having both an alias and a user account/POP3 mailbox with the same name - so you don't have to create a user account called sales1, sales would work OK too.

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Old 17th January 2008, 08:48 AM   #5 (permalink)
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Maybe my lack of knowledge but if an email sent to sales is forwarded to mailboxes sales & blackberry then what happens to the "copy" that was sent to sales? doesn't this get affected by the rule and sent again to blackberry & sales?
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Old 17th January 2008, 10:42 AM   #6 (permalink)
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Hi Simon - no, it works fine. We have Blackberry users and the alias kicks in first, sends one copy to the POP and one to the Blackberry. No problems at all. Edith
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Old 18th January 2008, 10:18 PM   #7 (permalink)
JonRohan
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Thanks for the help gents.

Cheers,

Jon

Last edited by JonRohan : 18th January 2008 at 10:38 PM.
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