Magentocommerce

ODB · 4th March 2008, 09:23 PM

Hi there

United Hosting has been strongly recommended to me by Chris over at Rochen. I have a requirement that the hosting server is UK based (as US servers completely demolished a very good google ranking I had that took years to build up), and UH seems to easily fit the bill on all fronts.

Well, I intend to use Magento as a guinea pig on a site I am building and wondered (or rather, expect) that United Hosting will meet all the server requirements already, but just thought I'd check anyway.

Could one of the staff just give these requirements a quick once-over for me?
Magento - System Requirements - Open Source eCommerce Evolved

This is much appreciated. I set up a quick and dirty site over on another reseller account and had all kinds of problems with getting php5 working.

Thanks

Simon · 4th March 2008, 10:17 PM

UH is currently running

Apache 2
PHP 4.4.4 or PHP 5.2.4
MySQL 4.x (Can't remember)

Mcrypt and Sendmail are definatly suported, and I'm sure simplexml and DOM are also available, if they are not then support may be able to install them for you depending on the comlexity of it.
If you have specific questions then it might be worth you sending the support team an email via UnitedSupport.co.uk - UnitedHosting Customer Support Site - Powered By Kayako SupportSuite, support desk is manned 24/7 whilst the forums are checked regularly you will probably get a faster response from the support desk.

PHP5 is not a problem to enable, just 2 extra lines in the top of your .htaccess file, and soon it will be the only PHP version available on the server, with PHP4 being removed completly

Good luck

Simon

Vger · 4th March 2008, 10:34 PM

UH will soon switch to PHP 5 only, but until then PHP 5 is available via a .htaccess file switch. The only drawbacks with the switch is that it does not work for temporary URL's (domain has to be present on the server), and Shared SSL does not work with the switch.

However, for testing Magento it should work fine.

Vger

UH-Matt · 5th March 2008, 03:39 AM

Yes I believe Magento runs just fine on our servers.

ODB · 5th March 2008, 06:40 AM

Phenomenal response.

Thank you all, will be hosted with you soon!

uxello · 6th March 2008, 07:09 AM

Not to put a dampener on it, but Magento does not work on shared hosting... yet. If you enable php5 then you currently do not get the Mcrypt extension. Though I gather when php5 becomes the standard (soon) Mcrypt will be available.

I wouldn't let that put you off though, the service and support is top notch and I'm sure it won't be long before php5/Mcrypt is in place

!

Simon · 6th March 2008, 07:44 AM

Not sure thats true uxello...

Source: http://www.stiplady.net/code/mcrypt.php5?source

Quote:

Originally Posted by http://www.stiplady.net/code/mcrypt.php5

Current php version 5.2.4
Encrypted string length = 27
Encrypted = /µWž‘â´é¤Â¶}Ô¦ÌUvXô¼TÈÈ
Key = a7bc27daf59679de9db7b68b1ef92785
Decrypted string length = 27
Decrypted = This is very important data
Output from mcrypt_list_algorithms
Array
(
[0] => cast-128
[1] => gost
[2] => rijndael-128
[3] => twofish
[4] => arcfour
[5] => cast-256
[6] => loki97
[7] => rijndael-192
[8] => saferplus
[9] => wake
[10] => blowfish-compat
[11] => des
[12] => rijndael-256
[13] => serpent
[14] => xtea
[15] => blowfish
[16] => enigma
[17] => rc2
[18] => tripledes
)
Output from mcrypt_list_modes
Array
(
[0] => cbc
[1] => cfb
[2] => ctr
[3] => ecb
[4] => ncfb
[5] => nofb
[6] => ofb
[7] => stream
)

Source: http://www.stiplady.net/code/mcrypt.php?source

Quote:

Originally Posted by http://www.stiplady.net/code/mcrypt.php

Current php version 4.4.4
Encrypted string length = 27
Encrypted = ¹ìTx»fn°‚~$”¨• *›ÛBNc0a
Key = a7bc27daf59679de9db7b68b1ef92785
Decrypted string length = 27
Decrypted = This is very important data
Output from mcrypt_list_algorithms
Array
(
[0] => cast-128
[1] => gost
[2] => rijndael-128
[3] => twofish
[4] => arcfour
[5] => cast-256
[6] => loki97
[7] => rijndael-192
[8] => saferplus
[9] => wake
[10] => blowfish-compat
[11] => des
[12] => rijndael-256
[13] => serpent
[14] => xtea
[15] => blowfish
[16] => enigma
[17] => rc2
[18] => tripledes
)
Output from mcrypt_list_modes
Array
(
[0] => cbc
[1] => cfb
[2] => ctr
[3] => ecb
[4] => ncfb
[5] => nofb
[6] => ofb
[7] => stream
)

uxello · 6th March 2008, 08:46 AM

Hi Simon,

I'll have to look into it further. Are you on a dedicatd server?
I added the php5 lines to .htaccess and tries a Magento install and it stopped saying it needed Mcrypt. I did a phpinfo() and it showed no Mcrypt.

So I put a support ticket in and got the following reply:

Quote:

We have Mcrypt currently testing on our test environment and do plan to roll this out on our PHP5 build shortly, hopefully in April(we do support it in PHP4 at this time, just not PHP5).

Simon · 6th March 2008, 08:51 AM

Quote:

Originally Posted by uxello

I'll have to look into it further. Are you on a dedicatd server?
I added the php5 lines to .htaccess and tries a Magento install and it stopped saying it needed Mcrypt. I did a phpinfo() and it showed no Mcrypt.

Yes, I am on a dedi server, but wasn't aware that we had asked for anything special on it with regards to MCrypt, maybe the test install UH are running is on our server

WebZuma · 10th March 2008, 02:02 PM

I have been unable to get magento to work on united as its asking for mycrypt

Quote:

Originally Posted by UH-Matt

Yes I believe Magento runs just fine on our servers.

ODB · 10th March 2008, 02:53 PM

Ah, OK, this is an interesting development as my customer just signed up yesterday.

Can any of the staff give me a firm yes/no or pm me as to how to ensure this script will work correctly??

Thanks

Simon · 10th March 2008, 02:57 PM

I think its best if you contact support directly, it maybe that one or two of the servers do support it.
unitedsupport.co.uk

mattjenn · 10th March 2008, 04:20 PM

I got this response from support:

Unfortunately, mcrypt will not be available to PHP5 sites until our new build is ready.

pursuit · 10th March 2008, 05:51 PM

matter of fact, it is not only mcrypt that magento depends on, some other standard libraries might also have to change, as what proved to be when I installed magento on my local server.

UH-Matt · 10th March 2008, 08:12 PM

Please PM me the site or ticket number so I can check this out for you.

ODB · 10th March 2008, 09:37 PM

OK it looks like the support guys have worked something out for me. Will report back as soon as I am successful...!

ODB · 10th March 2008, 11:49 PM

I was initailly concerned with this, at first Magento didn't want to run properly after a successful first run of the install script. The support guys did something, (I think either move the shared hosting account to a php5 server, or upgraded the server to php5 and also installed mcrypt).

Anyway, I had a few problems that didn't show up on any of the magento forums so I wiped the install and then reinstalled the latest version (released in the last couple days).

Installation ran smoothly and I am up and running with no apparent hitches (although I have tested the front/backend work ok and nothing more). So, basically, I'd like to publicly thank the support team as they have magically made it all happen.

UH-Matt · 20th March 2008, 05:48 AM

Glad this got resolved.

If anyone else has a problem with php5 mcrypt then do let the helpdesk know.