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Old 6th March 2008, 05:38 PM   #1 (permalink)
rob.
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pre-signup questions

Just a couple of questions before transfering my website and domains over:

- What is the version of MySQL on the shared hosting?

- I'm assuming that the costs on the website are plus VAT

- If I exceed the bandwidth usage, can I simply upgrade the hosting account to one with a higher allowance.

- Is there a charge for transferring any of the following domains from other providers over to UH?

.com
.co.uk
.eu
.net
.info
.org


Thanks in advance,
Rob
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Old 6th March 2008, 05:43 PM   #2 (permalink)
UH-Simon
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Hi Rob.

- What is the version of MySQL on the shared hosting?
ANSWER: Our current MySQL verion is 4.1.20

- I'm assuming that the costs on the website are plus VAT
ANSWER: All prices on the unitedhosting.co.uk site are inclusive of VAT

- If I exceed the bandwidth usage, can I simply upgrade the hosting account to one with a higher allowance.
ANSWER: Yes, you can upgrade your account at any time and with no downtime to your sites.

- Is there a charge for transferring any of the following domains from other providers over to UH?
ANSWER: See below

.com - £10 for the transfer but includes 1 year renewal
.co.uk - Free of charge but no renewal included
.eu - We can't currently transfer in .eu domains
.net - £10 for the transfer but includes 1 year renewal
.info - £10 for the transfer but includes 1 year renewal
.org - £10 for the transfer but includes 1 year renewal
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Old 7th March 2008, 08:44 AM   #3 (permalink)
rob.
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Thanks Simon for such a prompt response.

All sounds good.

Just one last question. I know I need to unlock the domain I have with my current provider
but is there anything else I need to do this end other than fill out the online order form?

Many thanks once again.

Rob
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Old 7th March 2008, 08:57 AM   #4 (permalink)
UH-Matt
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You simply need to order from us, unlock your domains and also supply the EPP transfer key to us for domains you wish to transfer. You will also obviously need to upload your website to us, setup mailboxes and such - but all this information is provided once you have placed your order - which is the next step.
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Old 7th March 2008, 11:18 AM   #5 (permalink)
rob.
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Thanks,

I've signed up and will follow the instructions in the email.

Thanks for your help.

Rob
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