WHMCS compatibility

andymcculloch · 10th July 2008, 02:00 PM

Hello again,

I suspect the answer to this is in the reseller forum, but i can't get in there yet, so i'll ask here.

I'm currently using WHMCS with another host, I'm fairly happy with it, and it seems to do most things i would want to do. Does the UH control panel (Ensim or a variant thereof i believe) integrate with WHMCS, i.e. can i setup and provision sites and servers through it?

Can a domain registered through WHMCS via an external registrar be automatically entered into the UH nameservers and parked on a holding page? (assuming I've setup a domain registration product that would allow this)

Incidentally - I've not seen mention anywhere, but do UH provide any sort of domain registration service/resale platform? i'm just trying to reduce the number of suppliers i use.

Thanks,

Andy

UH-Matt · 10th July 2008, 02:08 PM

You cannot provision/automate via WHMCS with our servers no. You can still use WHMCS to manage your clients, but for any adding/editing/removing of sites you will need to login to your reseller control panel that we provide to do these things.

WHMCS can integrate with registrars yes, this does not have any specifics to UH its just a case of setting up WHMCS with your chosen registrar.

We can provide you with an eNOM domain reseller account with pricing of $8.95/yr for domain registrations. This is provided free and eNOM is by far the most professional and widely used reseller platform - far more flexible than any others.

andymcculloch · 10th July 2008, 02:22 PM

Thanks Matt,

That's no biggie really, there won't be too many clients in the first instance so a manual process will be fine - I was just looking for a solution that could be used further down the line once there are more. Am I right in thinking that there is a billing addition to the UH control panel looming on the horizon? If so what sort of functionality can I expect to see from that?

I've used eNom before, and I've always found them to be very good, so a free account would be a great bonus. Does that account plug into the UH control panel in any way? i.e. can my clients register a domain name for themselves via their UN admin panel?

Again I'm just trying to see what I can automate, so I have to do as little as possible...

Andy

UH-Matt · 10th July 2008, 03:10 PM

I am not sure where you have heard of a UH billing solution, but no there is nothing on the horizon. We do web hosting very well and stick to that, we prefer to point resellers in the direction of software written by other great companies - WHMCS is one we do highly recommend you to use.

Enom provide an API so its upto you to integrate that to your WHMCS support site, and then your clients use that to register domains through you, this does not at any time go via any UH control panel. All your billing/support/domain registration should be done via your WHMCS support site. Only hosting related settings and account setup are done via the UH control panel.

You will be able to automate everything you could want via your WHMCS, except hosting account setup/edit/delete, these things are done via your control panel we provide. So you can get as automated as you would want to be - we would never recommend auto account creation due to the abuse/fraud it tends to receive.

If you ever upgrade to a dedicated server then this would include possibility of automating account creation if required as I believe WHMCS does have an Ensim control panel module..

andymcculloch · 10th July 2008, 03:28 PM

Thanks Matt

The billing system is mentioned here - RoadMap Feedback - from what i can gather it looks to have been on the cards for a while now. Unless of course i'm getting my wires crossed and the billing system here refers to something else. Either way, no big deal - just a nice to have.

Regarding the dedicated server and the Ensim control panel - i was under the impression that the control panel provided for the reseller account and the dedicated server were basically the same thing - is that not the case?

Thanks for clarifying the domain situation. again it would be nice to have, but if i have to manually enter purchased domains into the UH control panel so be it. Just to sure - it is possible to park domains through the UH control panel isn't it?

Thanks again,

Andy

UH-Matt · 10th July 2008, 03:33 PM

The billing system you mention is the one we (UH) will be using to bill our clients, and is based on WHMCS.

Reseller and dedicated server control panels are the same. However a dedicated server gives you "root" priveleges on the server which are needed to automate things using WHMCS. As a reseller you still share the server your on with other resellers, so have a lower set of priveleges for security reasons, hence no automation.

Yes you can park domains no problem at all.

andymcculloch · 10th July 2008, 04:05 PM

Ahh... I see,

Thanks for clarifying that all for me.

Andy

Terra · 10th July 2008, 04:54 PM

Just to add- WHMCS works great, but with Ensim you have to use the Cron Piping Method via the POP account for importing support tickets: Email Piping - WHMCS Documentation. WHCMS supports true email piping only for cPanel. Account creation etc is done manually. Note sure how keen WHMCS are to provide an Ensim module - maybe time to start pestering them?

UH-Matt · 10th July 2008, 06:01 PM

Quote:

Account creation etc is done manually. Note sure how keen WHMCS are to provide an Ensim module - maybe time to start pestering them?

Actually if you pester them enough they will give you an Ensim module, it can do account creation but only on the local server that the WHMCS software is running on... i.e. the module is not 100% complete, but OK if you have only 1 dedicated server and really want to automate