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7th July 2007, 04:15 PM #1 my mailserver ip address has gone awry!
Someone please save me! I am totally lost now.....
A few days ago I asked UH to reset my MX record; I was hosting my own mail server, but moved back to UH.
However, we are now 48 hours past the change and something is wrong but I just can't figure out what.
if I ping the mailserver name it resolves to my old ip (on my server), whereas it should resolve to the UH servers. I have asked friends on three different ISPs and they all resolve to the old ip address. I have accessed the Windows 2003 DNS server in the firm I work for and flushed the cache to force it to lookup the entries -- again it still insists on using the old ip address after a lookup.
If I use an online DNS or MX lookup tool on the web they resolve to the UH mail servers correctly.
I know ISPs cache DNS data, but I am told they refresh frequently (typically daily) and I can't see how three different ISPs can all get it wrong/not update.
UH support say everything looks good at their end.
So what is going on? Any help/thoughts greatly appreciated.
Thanks
David
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7th July 2007, 04:54 PM #2
Administrator
Hello,
Can you please re-check now as I have tested on 2 different network and one had the problem and the other one was correct.
Again I tried for 2nd time and now both the network I am getting the correct result.
. Wilson
UnitedHosting Staff For official support please use our helpdesk at UnitedSupport.co.uk UnitedHosting proudly hosting more than 30,000 sites since 1998. -
7th July 2007, 05:17 PM #3
Yipee -- now working
I've testing it on the three ISPs
So what changed?
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7th July 2007, 05:20 PM #4
Administrator
Hello,
Nope nothing was changed on the server.
Happy to know it is working at your end.
. Wilson
UnitedHosting Staff For official support please use our helpdesk at UnitedSupport.co.uk UnitedHosting proudly hosting more than 30,000 sites since 1998. -
7th July 2007, 05:21 PM #5
Very strange! I am delighted it is now working, but intrigued as to what was wrong. Maybe we will never know.
Thanks Wilson
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7th July 2007, 05:23 PM #6
Administrator
Hello,
Yes we were able to see the result at dnsstuff but had problem with few isp's
My pleasure assisting you.
. Wilson
UnitedHosting Staff For official support please use our helpdesk at UnitedSupport.co.uk UnitedHosting proudly hosting more than 30,000 sites since 1998. Thread Information Users Browsing this Thread There are currently 1 users browsing this thread. (0 members and 1 guests)
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