Results 1 to 6 of 6
  1. #1
    daj
    daj is offline
    Registered User
    Join Date
    Jun 2004
    Location
    Glasgow, UK
    Posts
    41

    Question my mailserver ip address has gone awry!

    Someone please save me! I am totally lost now.....

    A few days ago I asked UH to reset my MX record; I was hosting my own mail server, but moved back to UH.

    However, we are now 48 hours past the change and something is wrong but I just can't figure out what.

    if I ping the mailserver name it resolves to my old ip (on my server), whereas it should resolve to the UH servers. I have asked friends on three different ISPs and they all resolve to the old ip address. I have accessed the Windows 2003 DNS server in the firm I work for and flushed the cache to force it to lookup the entries -- again it still insists on using the old ip address after a lookup.

    If I use an online DNS or MX lookup tool on the web they resolve to the UH mail servers correctly.

    I know ISPs cache DNS data, but I am told they refresh frequently (typically daily) and I can't see how three different ISPs can all get it wrong/not update.

    UH support say everything looks good at their end.


    So what is going on? Any help/thoughts greatly appreciated.

    Thanks

    David

  2. #2
    Administrator UH-Wilson's Avatar
    Join Date
    Sep 2006
    Posts
    17
    Hello,

    Can you please re-check now as I have tested on 2 different network and one had the problem and the other one was correct.

    Again I tried for 2nd time and now both the network I am getting the correct result.
    .
    Wilson
    UnitedHosting Staff

    For official support please use our helpdesk at UnitedSupport.co.uk

    UnitedHosting proudly hosting more than 30,000 sites since 1998.

  3. #3
    daj
    daj is offline
    Registered User
    Join Date
    Jun 2004
    Location
    Glasgow, UK
    Posts
    41
    Yipee -- now working

    I've testing it on the three ISPs

    So what changed?

  4. #4
    Administrator UH-Wilson's Avatar
    Join Date
    Sep 2006
    Posts
    17
    Hello,

    Nope nothing was changed on the server.

    Happy to know it is working at your end.
    .
    Wilson
    UnitedHosting Staff

    For official support please use our helpdesk at UnitedSupport.co.uk

    UnitedHosting proudly hosting more than 30,000 sites since 1998.

  5. #5
    daj
    daj is offline
    Registered User
    Join Date
    Jun 2004
    Location
    Glasgow, UK
    Posts
    41
    Very strange! I am delighted it is now working, but intrigued as to what was wrong. Maybe we will never know.

    Thanks Wilson

  6. #6
    Administrator UH-Wilson's Avatar
    Join Date
    Sep 2006
    Posts
    17
    Hello,

    Yes we were able to see the result at dnsstuff but had problem with few isp's

    My pleasure assisting you.
    .
    Wilson
    UnitedHosting Staff

    For official support please use our helpdesk at UnitedSupport.co.uk

    UnitedHosting proudly hosting more than 30,000 sites since 1998.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •