Opinions on PayPal ?

mohican · 11th February 2003, 09:31 PM

Hi All,

I'm thinking of getting a PayPal account (business) so that I can accept CC payments on my site.

I've read all their FAQs but was looking for real user comments on them.

Does anyone here use PayPal to accept payments? Is it easy to use? Any horror stories or gotchas?

Thanks a lot for any info,

<Mohican/>

red-defender · 11th February 2003, 09:52 PM

Paypal is not too good for the customer who is not already a member of their 'system'. They do require a new customer to register with them which some do not like. They also send frequent spam mails out to all registered customers. This could put some folk off. But now they are owned by E-bay things just may get better.

The aim of selling is to enable the punter to part with their money as easily as possible. Put hurdles in their way and they will cry off.

UH-Simon · 11th February 2003, 10:10 PM

Yeh, the having to register bit is a pain but I think I heard that registration may soon be more integrated into just the normal order form so it will seem less of a pain for customers. Apart from the registration it's a great system. They'll soon accept debit cards aswell. For processing credit cards we use Paysystems (paysystems.com). Very happy with them.

dwilson · 11th February 2003, 10:29 PM

Yes the registration is part of the purchase now. They will enter all of their info and submit it all at once like a normal credit card order form. It's quite convenient now.

UH-Matt · 11th February 2003, 10:29 PM

Its improved a lot, and they accept UK debit cards now.

ack · 11th February 2003, 10:41 PM

Paypal works great for me. I really like being able to e-mail payment links for specific amounts for one time charges. Also, the rates are cheaper than any other way I've found to send money online.

I've heard plenty of horror stories, but never had any problems myself.

UH-Matt · 11th February 2003, 11:01 PM

Perfect time for me to plug our new billing and support script which will be going into beta testing soon....

corenominal · 12th February 2003, 01:54 PM

Ooh I likes the look of that, very nice, what is it? where can I get it? how much does it cost and what does it do? I really like shiney stuff...

UH-Matt · 12th February 2003, 02:01 PM

The admin interface is out of this world!
(designed by ravio)

www.perlbill.com is where its from. Its $199 which is cheap compared with a few other scripts. The developers release updates often and are available on messengers.

Its good for any sort of sales/support not just hosting!

There is a demo on the perlbill site. We are doing some modifications and testing on our install of it before we let customers use it

Regards,
Matt

corenominal · 12th February 2003, 02:14 PM

Yep it certainly looks like the mutt nuts! Good luck with your testing

I think it would probably be a bit of overkill for me seeing as I've not finished my site yet and not got any customers to play with it with me, LOL

sticky · 12th May 2008, 03:32 PM

Hey! Stop bumping 5 year old threads!

zorpian · 12th June 2008, 11:40 AM

PayPal is safe and easier way to transfer money online.

canuckster · 12th June 2008, 04:22 PM

Since this thread has been bumped now anyway ....

I chose to steer clear of PayPal 4 years ago after reading paypalsucks.com and finding similar horror stories elsewhere. Now I know it can't have been all that bad, but I just didn't like their heavy-handed nature — guilty till proven innocent (and how that affected access to funds) — so we bit the bullet and got a merchant account. For only a few hundred bucks a year we're able to show the same professional storefront (ie we accept Visa, MC, and Amex) as all the "big boys".

Having said all that (and not regretting anything), I recognize that times change; does anyone have any newer thoughts of agreement or disagreement on this? Good or bad experiences with PayPal, or with customers' impressions?

Arleigh · 17th July 2008, 11:16 AM

I also like using pay pal. It really makes transferring of money easy and simple.