Server Busy Errors?

pingme · 9th December 2006, 11:29 PM

I am new to UH hosting and developing my site online. Site is not yet open to public and I am frequently getting server busy errors

I have already opened TT for this, but just wondering if any one else is facing such issues or it is just me

Simon · 9th December 2006, 11:37 PM

I think its just you, what message are you actually getting?

UH leave space on the servers so that they should never be overloaded.

Did you submit a support ticket i guess this is probably specific to your account else there would be more people here complaining.

Simon

pingme · 10th December 2006, 12:13 AM

I am getting browser time out page stating server may be busy..... got it quite frequently in past 2 days.

and I have already opened a TT, just wanted to know if its just me, I will now wait for answer from UH team

Quote:

Originally Posted by Simon

I think its just you, what message are you actually getting?

MrBen · 10th December 2006, 01:18 AM

You don't connect to the Internet using ntl: by any chance do you?

Ben

pingme · 10th December 2006, 08:32 AM

What's ntl

For net I am using 512K broadband connection and 32MB Dedicated line at office. Even on 32MB internet link I have faced server busy errors. Also sometime it takes ages to load the page and then it will go for server busy error.

Quote:

Originally Posted by MrBen

You don't connect to the Internet using ntl: by any chance do you?

Ben

nomish · 10th December 2006, 08:33 AM

but I use NTL and i dont get problems accessing my site :P

however saying that I was geting files that idleized yesterday when i was trying to upload them. to solve that I just used a diffferent FTP prog and it worked hehe.

cant say ive had the server busy message when using http though.

nomish · 10th December 2006, 08:34 AM

Quote:

Originally Posted by pingme

What's ntl

For net I am using 512K broadband connection and 32MB Dedicated line at office. Even on 32MB internet link I have faced server busy errors. Also sometime it takes ages to load the page and then it will go for server busy error.

are you sure ur not connecting through a proxy or somthing? sounds like the timeout settings are really low on the proxy server or somthing internal.

pingme · 10th December 2006, 10:17 AM

No! as I said earlier, I am using a normal broadband connection at home there is no proxy and this is the only site which is having issues so i do not think its a connection issue in any way

Quote:

Originally Posted by nomish

are you sure ur not connecting through a proxy or somthing? sounds like the timeout settings are really low on the proxy server or somthing internal.

MrBen · 10th December 2006, 11:20 AM

Quote:

Originally Posted by pingme

What's ntl

ntl: are a broadband & cable TV provider in the UK. They transparently proxy their users which can sometimes cause site-specific strangeness.

Ben

UH-Matt · 10th December 2006, 02:34 PM

I cant think of any error our servers provide which would contain the word "busy" im suspecting its not a server level issue. Contacting support with the exact error and where/how you create it will allow us to better assist you.

Simon · 10th December 2006, 02:58 PM

What happens when you tracert the domain? maybe you can see some delays/timeout somewhere, or post the domain so we can have a look from another location and see if there is any issues?

Simon