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Old 30th March 2009, 09:38 PM   #1 (permalink)
Mike84
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New ecommerce site

Firstly I'd like to say how happy I've been with United Hosting over the last year. The customer service is incredible and I would definitely recommend you to anyone in search of a good hosting company.

I've been building an ecommerce site (selling Seventeam power supplies) over the last few months and would very much appreciate some feedback if anyone has any. Here is the url: OverTek | Power Supplies. Thanks.
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Old 30th March 2009, 10:10 PM   #2 (permalink)
percepts
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Looks clean simple to me. Now how about some nice tower cases...
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Old 30th March 2009, 10:26 PM   #3 (permalink)
kt28
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nice website, clean and simple... does the job.

Wish you many sales!
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Old 31st March 2009, 06:12 AM   #4 (permalink)
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As percepts says, clean and simple which I like.

Personally I'd add pages about deliveries/returns and maybe one about security on the site. All things to help pull in the customers. Plus the more info you provide on the site, the less support you'll need to give over the phone/email.

Also, I'm not keen on how your Buy buttons work. You click on them and the basket totals top right are updated. I think some people will miss this happening. We're more used to being presented with a shopping basket page on clicking Buy.

Lastly I'd want my own payment method added to the payment options where the customer stays on the site to pay, but you might have that in mind for the future.

Minor niggles and purely subjective! Good luck with it.
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Old 1st April 2009, 02:23 PM   #5 (permalink)
sticky
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Quote:
Originally Posted by Tim View Post
You click on them and the basket totals top right are updated. I think some people will miss this happening...
Yup, was going to say the same thing. I didn't see any visual notification and added a 2nd item before realising it had updated.
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Old 1st April 2009, 06:43 PM   #6 (permalink)
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I only had a quick look first time but now I played with it a bit more I found a significant problem.

If you have permanent cookies switched off, which I and many other people do, then when you add something to the basket it is updated on the page as being in the basket. However, when I click on the checkout button and it goes that page, it says basket is empty.

Methinks you need to put in some cookie checking to alert people that they must switch them on if they are off when they hit the buy button.

see:

Cookie Handling Routines in JavaScript
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Old 1st April 2009, 10:55 PM   #7 (permalink)
Mike84
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Quote:
Originally Posted by percepts View Post
I only had a quick look first time but now I played with it a bit more I found a significant problem.

If you have permanent cookies switched off, which I and many other people do, then when you add something to the basket it is updated on the page as being in the basket. However, when I click on the checkout button and it goes that page, it says basket is empty.

Methinks you need to put in some cookie checking to alert people that they must switch them on if they are off when they hit the buy button.

see:

Cookie Handling Routines in JavaScript
Thank you very much for your input.

I might change it so that it sends you to the shopping basket page when you click buy. That's how I had it initially until I was tempted to use AJAX to update the basket bit at the top but now I agree that it does have the potential to confuse the user.

You make an interesting point about cookies. I had assumed that these days the number of people trying to use ecommerce sites with cookies disabled is negligible. I'll look into it. Thanks for pointing me in the right direction.
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Old 2nd April 2009, 05:35 AM   #8 (permalink)
mark.willis
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with regards to the ajax basket update, you could always add a modal box overlay just saying "Adding to cart" so the end user knows that the cart is being updated, but they are not being taken away from the page
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