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Old 22nd November 2007, 08:58 PM   #1 (permalink)
JWolfe
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Drupal - installation in subdomain

As stated in other thread, I have been having a first play with Drupal. I failed to install it in a subdomain. I tried both a plain subdomain owned by the site admin, and also a user subdomain attached to a new user. I got slightly different error messages, but both were to the effect that one of the install scripts could not find a path. The address in the browser seemed to suggest that the problem was one of aliases between the file paths with the forms domain.co.uk/var/www.subdomain , subdomain.domain.co.uk, Sedo - Buy and Sell Domain Names and Websites and Sedo - Buy and Sell Domain Names and Websites. One of the messages was a 500. In my haste I did not record the messages properly ....

Anyone know what I was doing wrong, with this little to go on?

I did install Drupal without any problems and in double quick time from a directory off the main site, so there is clearly nothing major wrong. If anyone cares, its good fun, very easy and quick to build a site with loads of features, but in use it is a bit mechanical, with none of the personality of my homebrew CSS sites.
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Old 22nd November 2007, 09:40 PM   #2 (permalink)
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Without an error message its difficult to say, if you did this recently you should be able to get a copy of the error messages from the log files. You can find these either thru the control panel or via ssh or ftp you can find the file in /var/log/error_log
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Old 23rd November 2007, 10:37 AM   #3 (permalink)
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Here are the error details!

I recreated this with a non-user subdomain.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.


The log file says
[Fri Nov 23 10:32:20 2007] [error] [client 80.4.38.134] mod_rewrite: maximum number of internal redirects reached. Assuming configuration error. Use 'RewriteOptions MaxRedirects' to increase the limit if neccessary.
[Fri Nov 23 10:32:20 2007] [error] [client 80.4.38.134] mod_rewrite: maximum number of internal redirects reached. Assuming configuration error. Use 'RewriteOptions MaxRedirects' to increase the limit if neccessary.

I'll have to poke around in .htaccess (which is supplied with drupal) to see if I can amend this - unless someone can shed light on it. This is getting out of my comfort zone!
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Old 23rd November 2007, 10:44 AM   #4 (permalink)
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.htaccess details

Here is the section of htaccess dealing with rewrite. I definitely need help with this! I want to make a site available at subdomain.domain.co.uk

=========================
# Various rewrite rules.
<IfModule mod_rewrite.c>
RewriteEngine on

# If your site can be accessed both with and without the 'www.' prefix, you
# can use one of the following settings to redirect users to your preferred
# URL, either WITH or WITHOUT the 'www.' prefix. Choose ONLY one option:
#
# To redirect all users to access the site WITH the 'www.' prefix,
# (Example Web Page... will be redirected to Example Web Page...)
# adapt and uncomment the following:
# RewriteCond %{HTTP_HOST} ^example\.com$ [NC]
# RewriteRule ^(.*)$ http://www.example.com/$1 [L,R=301]
#
# To redirect all users to access the site WITHOUT the 'www.' prefix,
# (Example Web Page... will be redirected to Example Web Page...)
# uncomment and adapt the following:
# RewriteCond %{HTTP_HOST} ^www\.example\.com$ [NC]
# RewriteRule ^(.*)$ http://example.com/$1 [L,R=301]

# Modify the RewriteBase if you are using Drupal in a subdirectory or in a
# VirtualDocumentRoot and the rewrite rules are not working properly.
# For example if your site is at http://example.com/drupal uncomment and
# modify the following line:
# RewriteBase /drupal
#
# If your site is running in a VirtualDocumentRoot at Example Web Page,
# uncomment the following line:
# RewriteBase /

# Rewrite URLs of the form 'index.php?q=x'.
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?q=$1 [L,QSA]
</IfModule>
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Old 23rd November 2007, 01:12 PM   #5 (permalink)
Vger
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Drupal requires the availability of LOCK TABLES and CREATE TEMPORARY TABLES privileges in Mysql, neither of which are enabled by default with UH - so you'll have to contact them about that.

Also you'll need to increase the PHP Memory Limit from 8 Mb to between 16 and 24 Mbs.

Can't help you with the .htaccess except to point out what the error says:
Quote:
mod_rewrite: maximum number of internal redirects reached. Assuming configuration error. Use 'RewriteOptions MaxRedirects' to increase the limit if neccessary.
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Old 23rd November 2007, 02:13 PM   #6 (permalink)
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There must be some rewrite rules than what you have there....
there is only one rule in that snippet and it has the L flag so it could never cause a loop of rewrites.
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Old 23rd November 2007, 06:11 PM   #7 (permalink)
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possibly you should use

RewriteRule ^(.*)$ /index.php?q=$1 [L,QSA]

or

RewriteRule ^(.*)$ http://www.mydomain.com/index.php?q=$1 [L,QSA]
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Old 23rd November 2007, 07:14 PM   #8 (permalink)
JWolfe
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Quote:
Originally Posted by Vger View Post
Drupal requires the availability of LOCK TABLES and CREATE TEMPORARY TABLES privileges in Mysql, neither of which are enabled by default with UH - so you'll have to contact them about that.

Also you'll need to increase the PHP Memory Limit from 8 Mb to between 16 and 24 Mbs.
Drupal works fine in a subdirectory of the main site (you can try it at www.fowle.co.uk/bas). I have done nothing to this other than copy the Drupal v5.2 files in. Everything else is just configured within Drupal. I don't think table locks can be the problem therefore. This is only a small, test site - I might well run into memory limits in the future, but have not so far. I only have problems loading into a subdomain - and they occur early in the installation as far as I can see.
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Old 23rd November 2007, 07:19 PM   #9 (permalink)
JWolfe
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Quote:
Originally Posted by Simon View Post
There must be some rewrite rules than what you have there....
there is only one rule in that snippet and it has the L flag so it could never cause a loop of rewrites.
I know rewrite makes changes to addresses but I don't really understand it. I have not set up any rules elsewhere knowingly. This domain is usually only used for email - I havent done much to the http server. I shall have to research rewrite somewhere - I have successfully configured Apache on my local network without needing this knowledge (including getting Drupal running in a subdomain!)
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Old 23rd November 2007, 07:21 PM   #10 (permalink)
JWolfe
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Quote:
Originally Posted by percepts View Post
possibly you should use

RewriteRule ^(.*)$ /index.php?q=$1 [L,QSA]

or

RewriteRule ^(.*)$ http://www.mydomain.com/index.php?q=$1 [L,QSA]
Thanks. Without wishing to impose, can you explain what this is about and what your changes would do?
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Old 24th November 2007, 07:36 PM   #11 (permalink)
JWolfe
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Quote:
Originally Posted by percepts View Post
possibly you should use

RewriteRule ^(.*)$ /index.php?q=$1 [L,QSA]

or

RewriteRule ^(.*)$ http://www.mydomain.com/index.php?q=$1 [L,QSA]
I have tried these and they don't work. I have also read the apache docs on rewrite, without understanding what is going on. Please could one of the UH team let me know what directives are in force at server level or at directories above mine, in case this is an issue? Also please could you explain the intended use of the different aliases to the space /var/www/drupal and /var/subdomain/html/drupal - I note they have different owners. The www version is what the cpanel offers when creating the subdomain, but the subdomain version turns up in the browser address bar when things go wrong. eg http://drupal.fowle.co.uk/var/subdom...ml/install.php instead of, presumably http://drupal.fowle.co.uk/install.php

Last edited by JWolfe : 24th November 2007 at 07:42 PM. Reason: added browser address
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Old 24th January 2008, 02:32 PM   #12 (permalink)
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Did you fix this? I had a similar problem...

Hi,

I also had problems installing drupal in subdomains. I found that I had to change the base URL in both the default .htaccess file and Drupal's settings.php.

After that it seemed to work OK.

Speaking to others hosting sites elsewhere would suggest that this is perhaps an issue specific to the way UH set things up. Not sure.

If you're still having problems, post here and I'll see what I can do to help.
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Old 24th February 2008, 12:17 PM   #13 (permalink)
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Interested in how you got that to work.

So you changed the base url in settings.php but what did you need to change in the .htaccess file?

I'm trying to install drupal in a subdomain but am getting nowhere - primarily because I don't know anything about .htaccess. I have a couple of sites hosted elsewhere and installation into a subdomain there is easy.

So let's say I have a site www.mysite.com and I want to install drupal into sandbox.mysite.com

Here's the drupal standard .htaccess for 5.7. What do you need to change? Be grateful for any help you could offer as I'm reluctant to go live with my current installation until I get a test environment with the same host (been having some memory problems...)

#
# Apache/PHP/Drupal settings:
#

# Protect files and directories from prying eyes.
<FilesMatch "\.(engine|inc|info|install|module|profile|po| sh|. *sql|theme|tpl(\.php)?|xtmpl)$|^(code-style\.pl|Entries.*|Repository|Root|Tag|Template)$ ">
Order allow,deny
</FilesMatch>

# Don't show directory listings for URLs which map to a directory.
Options -Indexes

# Follow symbolic links in this directory.
Options +FollowSymLinks

# Customized error messages.
ErrorDocument 404 /index.php

# Set the default handler.
DirectoryIndex index.php

# Override PHP settings. More in sites/default/settings.php
# but the following cannot be changed at runtime.

# PHP 4, Apache 1.
<IfModule mod_php4.c>
php_value magic_quotes_gpc 0
php_value register_globals 0
php_value session.auto_start 0
php_value mbstring.http_input pass
php_value mbstring.http_output pass
php_value mbstring.encoding_translation 0
</IfModule>

# PHP 4, Apache 2.
<IfModule sapi_apache2.c>
php_value magic_quotes_gpc 0
php_value register_globals 0
php_value session.auto_start 0
php_value mbstring.http_input pass
php_value mbstring.http_output pass
php_value mbstring.encoding_translation 0
</IfModule>

# PHP 5, Apache 1 and 2.
<IfModule mod_php5.c>
php_value magic_quotes_gpc 0
php_value register_globals 0
php_value session.auto_start 0
php_value mbstring.http_input pass
php_value mbstring.http_output pass
php_value mbstring.encoding_translation 0
</IfModule>

# Requires mod_expires to be enabled.
<IfModule mod_expires.c>
# Enable expirations.
ExpiresActive On
# Cache all files for 2 weeks after access (A).
ExpiresDefault A1209600
# Do not cache dynamically generated pages.
ExpiresByType text/html A1
</IfModule>

# Various rewrite rules.
<IfModule mod_rewrite.c>
RewriteEngine on

# If your site can be accessed both with and without the 'www.' prefix, you
# can use one of the following settings to redirect users to your preferred
# URL, either WITH or WITHOUT the 'www.' prefix. Choose ONLY one option:
#
# To redirect all users to access the site WITH the 'www.' prefix,
# (Example Web Page... will be redirected to Example Web Page...)
# adapt and uncomment the following:
# RewriteCond %{HTTP_HOST} ^example\.com$ [NC]
# RewriteRule ^(.*)$ http://www.example.com/$1 [L,R=301]
#
# To redirect all users to access the site WITHOUT the 'www.' prefix,
# (Example Web Page... will be redirected to Example Web Page...)
# uncomment and adapt the following:
# RewriteCond %{HTTP_HOST} ^www\.example\.com$ [NC]
# RewriteRule ^(.*)$ http://example.com/$1 [L,R=301]

# Modify the RewriteBase if you are using Drupal in a subdirectory or in a
# VirtualDocumentRoot and the rewrite rules are not working properly.
# For example if your site is at http://example.com/drupal uncomment and
# modify the following line:
# RewriteBase /drupal
#
# If your site is running in a VirtualDocumentRoot at Example Web Page,
# uncomment the following line:
# RewriteBase /

# Rewrite old-style URLs of the form 'node.php?id=x'.
#RewriteCond %{REQUEST_FILENAME} !-f
#RewriteCond %{REQUEST_FILENAME} !-d
#RewriteCond %{QUERY_STRING} ^id=([^&]+)$
#RewriteRule node.php index.php?q=node/view/%1 [L]

# Rewrite old-style URLs of the form 'module.php?mod=x'.
#RewriteCond %{REQUEST_FILENAME} !-f
#RewriteCond %{REQUEST_FILENAME} !-d
#RewriteCond %{QUERY_STRING} ^mod=([^&]+)$
#RewriteRule module.php index.php?q=%1 [L]

# Rewrite current-style URLs of the form 'index.php?q=x'.
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?q=$1 [L,QSA]
</IfModule>

# $Id: .htaccess,v 1.81.2.4 2008/01/22 09:01:39 drumm Exp $

anyone got any suggestions?
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Old 26th February 2008, 09:01 AM   #14 (permalink)
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Hi there,

Here's a step by step guide to installing Drupal in a subdomain "http://sandbox.example.com" over here at United Hosting,

Hope it helps. Post back and let me know how you get on...

1. download the latest Drupal files and copy them to var/www/sandbox/html
2. before you open the URL in your browser, find the "settings.php" file - find it here sites > default > settings.php
3. un-comment line 115 of settings.php "# $base_url = 'http://www.example.com'; // NO trailing slash!"
4. replace it with "$base_url = 'http://sandbox.example.com'"
5. open URL http://sandbox.example.com in your browser
6. you should see standard Drupal "database configuration" page
7. enter database details:
- database name: example_com_-_database-name
- username (same as your UH admin username)
- password (MySQL password - change this in control panel if you forget it)
- advanced options > changed "Database host" to "127.0.0.1"
- click save
8. you should now see "Drupal installation complete" page
9. click "your new site"
10. create the first (admin) user
11. now edit the .htaccess file on your remote site - find line 93 "# RewriteBase /"
12. remove the comment "#" so it reads "RewriteBase /"
13. go back to your Drupal site at http://sandbox.mysite.com - and navigate to administer > site configuration > clean URLS
14. on the Clean URLs page, click "Run the clean URL test"
15. you should now see the "Disable / Enable" radios for clean URLs
16. select "enabled" and click "Save Configuration"
17. Your ready to go!
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Old 26th February 2008, 10:44 PM   #15 (permalink)
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Doesn't work for me I'm afraid.

Tried the following

1. created subdomain sandbox in ensim
2. went into sandbox folder and created folder html
3. ftp'd drupal 5.7 files to var/www/sandbox/html/
4. amended settings .php in sites/default/
5. tried sandbox.mysite.com url and got error

you do not have access to /
also a 404 error

so then tried deleting everything. ftp'd drupal 5.7 files up to var/www/sandbox/ folder (did not create an html folder inside sandbox this time) and tried accessing domain via sandbox.mysite.com

got the 500 internal server error

checked the logs

[Tue Feb 26 22:19:56 2008] [error] [client xx.xx.xx.xx] PHP Fatal error: Unknown(): Failed to initialize storage module: user (path: /tmp) in Unknown on line 0
[Tue Feb 26 22:19:56 2008] [error] [client xx.xx.xx.xx] Premature end of script headers: php-script
[Tue Feb 26 22:26:22 2008] [error] [client xx.xx.xx.xx] PHP Fatal error: Unknown(): Failed to initialize storage module: user (path: /tmp) in Unknown on line 0
[Tue Feb 26 22:26:22 2008] [error] [client xx.xx.xx.xx] Premature end of script headers: php-script

(Obviously masked my IP)

So I'm not entirely sure what I'm doing wrong here. It seems extremely complex though - I've installed drupal without any problems on other hosting sites.

Stuck
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Old 27th February 2008, 03:51 PM   #16 (permalink)
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The following error is due Drupal wanting the "session.save_handler = files" in php.ini configured as "user" instead of "files":

PHP Fatal error: Unknown(): Failed to initialize storage module: user (path: /tmp) in Unknown on line 0

WARNING:
Making the change will prevent SquirrelMail from working as it requires "files" in the variable.
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Old 27th February 2008, 04:16 PM   #17 (permalink)
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Tony - I did think of that as I had a similar problem with webmail not being accessible. After some toing and froing I decided to keep the session-save_handler at user (which drupal wants) as opposed to files (the default). This means no access to webmail but I've decided I can live with it.

I did actually change it in my php.ini file in etc/php5 but it made no difference. So I changed it back.

I also noticed that there is a setting in settings.php which sets session.save_handler to user. Maybe this overrides the php.ini setting so it makes no difference what I put in php.ini anyway?

I'll check again tonight but I'm getting a bit confused
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Old 27th February 2008, 11:47 PM   #18 (permalink)
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OK - so ran some tests and I'm now even more confused.

As far as I can see the problem seems to be with session.save_handler. Unfortunately, this variable seems to appear in the following 3 places

/etc/php5/php.ini
/etc/php.ini
/sandbox/html/sites/default/settings.php

For the install in my normal top level domain I set session.save_handler to user (as per drupal recommendations) in /etc/php5/php.ini. Result is drupal works but webmail doesn't as webmail needs session.save_handler set to files. I can live with that as I don't really need webmail.

For the install in my sandbox subdomain I followed the instructions in skuft's post having created a subdomain called sandbox in a directory sandbox/html (using the ensim control panel and filling in the relevant fields). I then ftp'd the drupal files up to subdomain/sandbox/html. Then changed settings.php as per instructions to uncomment the base url variable and change it to the new sandbox one. Got the install screen ok. Filled in my database vars and hit Save Configuration. Got successful install message. Clicked on view my site and got a drupal Access Denied page (it is a drupal page with a logo though) and lots of error messages like these...

* warning: array_keys() [function.array-keys]: The first argument should be an array in /var/www/sandbox/html/modules/user/user.module on line 378.
* warning: array_fill() [function.array-fill]: Number of elements must be positive in /var/www/sandbox/html/modules/user/user.module on line 379.
* warning: implode() [function.implode]: Bad arguments. in /var/www/sandbox/html/modules/user/user.module on line 379.
* user warning: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')' at line 1 query: SELECT DISTINCT(p.perm) FROM role r INNER JOIN permission p ON p.rid = r.rid WHERE r.rid IN () in /var/www/sandbox/html/includes/database.mysql.inc on line 172.
* warning: array_keys() [function.array-keys]: The first argument should be an array in /var/www/sandbox/html/modules/block/block.module on line 646.
* warning: array_fill() [function.array-fill]: Number of elements must be positive in /var/www/sandbox/html/modules/block/block.module on line 647.
* warning: implode() [function.implode]: Bad arguments. in /var/www/sandbox/html/modules/block/block.module on line 647.
* user warning: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') OR r.rid IS NULL) ORDER BY b.region, b.weight, b.module' at line 1 query: SELECT DISTINCT b.* FROM blocks b LEFT JOIN blocks_roles r ON b.module = r.module AND b.delta = r.delta WHERE b.theme = 'garland' AND b.status = 1 AND (r.rid IN () OR r.rid IS NULL) ORDER BY b.region, b.weight, b.module in /var/www/sandbox/html/includes/database.mysql.inc on line 172.

On checking the error log I get the following

[Wed Feb 27 23:38:53 2008] [error] [client xxx.xxx.xxx.xxx] PHP Warning: ini_set() [<a href='function.ini-set'>function.ini-set</a>]: A session is active. You cannot change the session module's ini settings at this time. in /var/www/sandbox/html/sites/default/settings.php on line 134

Line 134 is the line that says

ini_set('session.save_handler', 'user');

As a matter of interest I decided to check the php.ini file located in /etc (not the one in the php5 subdir). It has session.save_handler set to files...

It's almost there but something is not right.

Also if I change the php.ini file in /etc to have session.save_handler = user then I get this error message

PHP Fatal error: Unknown(): Failed to initialize storage module: user (path: /tmp) in Unknown on line 0

That path:/tmp var seems to also be set in the etc/php.ini file at the following line

; Argument passed to save_handler. In the case of files, this is the path
; where data files are stored. Note: Windows users have to change this
; variable in order to use PHP's session functions.
session.save_path = /tmp

well and truly stuck.
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Old 27th February 2008, 11:58 PM   #19 (permalink)
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Suddenly some progress...

Found that some other drupal sites have had similar install problems. Advice was to change session.auto_start = 1 to session.auto_start = 0 in php.ini.

So I changed the value in the /etc/php.ini file and lo and behold I have an installation! Will now work through the remainder of skuft's instructions to see if I can get it all working. will also need to check my main site is still ok too...
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Old 28th February 2008, 12:10 AM   #20 (permalink)
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I now have drupal working in a subdomain off my main site.

Looks like the rest of the instructions worked ok. Went back to my subdomain drupal install and enabled clean URLs. All seems to be working ok.

Also noticed something interesting. If I go to the status page on my main drupal site i.e. www.mysite.com I see the following

MySQL database 4.1.20
PHP 5.2.4

If I go to my subdomain i.e. sandbox.mysite.com and access its status page I see this

MySQL database 4.1.20
PHP 4.4.4

That explains a lot I suppose. But why is that?
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