ODB

Hi everyone

I get a 500 "Internal Server Error" whenever anyone registers (eg: hits the 'Register' button after completing their new user details) as a new user on my Joomla 1.5.3 site.

The only other major component on there is Fireboard 1.04 and joomlXplorer 1.6.3 (both latest stable versions).

Any ideas?

APC-Andy

Take a look in your error log to see if anything points you in the right direction.

Andrew

ODB

Logs don't show any issues at all...neither does joomla debug...

APC-Andy

One thing that springs to mind and happened on an Oscommerce site of mine.

Are you using an e-mail address that exists on the server?

Say your site is domain.com

You try registering with use someone@domain.com but you have not created the mailbox "someone" than your script mail fail.

Let me know if this is the case.

Thanks

Andrew

ODB

Interesting - I changed it to SMTP mail and the error no longer comes up (the only thing is I have another problem now - after submission it redirects back to the create new user page, skipping the confirmation page).

I tested it with known email addresses alas to no avail.

APC-Andy

Is this a new install or a previously working fine site?

ODB

Installed 2 days ago, but I waded straight in with the fireboard install before testing the user registration.

I'll see if I can try a fresh install in a subfolder and see what happens...

ODB

Right, installed into a subfolder, still the same 500 internal server error.

Think I might have to log a support call about this one...

APC-Andy

Lets us know if you get a resolution. I am pretty sure there must be something in the error log of the site.

Good Luck!

Andrew

UH-Matt

Try changing the email address the script is trying to email to something not related to anything on the server, like a gmail or hotmail account and see if the form then works.

Usually internal server errors on email forms mean the email address the form is submitting to is faulty.

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ODB

I think it must've been something to do with that.

Although I did a completely fresh install of Joomla in a subdirectory and that displayed the same problems, despite me being very careful to put the correct email address.

I ended up submitting a support call and the mighty Wilson eventually got it working!